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sabato 24 novembre 2012

Testing fun... or not?

Finally something interesting to do at work! Or that's what i thought.

I have been asked if i was interested in testing a game, why even bother asking? OF COURSE i'm interested in testing a new game, so i agreed and a few minutes later i was given the setup.

Took me quite a bit to install the thing as it was in korean and i needed to install the language support for it, the patching took several hours with a super fast connection as the launcher would occasionally decide to stop from downloading for whatever reason (and needed a reboot every time).

After the hassle of installing i tried to log in, only to find out that the game was under maintenance, hence no testing could be done.

The day after i managed to get the game to start (8 hours of maintenance? Heck, that's a lot!) and i found, to my great displeasure i might add, that my PC at work isn't good enough to run this game, i mean, the game can be started and all, but it's laggy as hell due to the heavy graphics, and even when on minimum settings, i won't get any higher than 20~23 FPS in open wide areas with no people, and as low as to 10~15 FPS in towns, so it's hardly playable.

At that point i thought i'd test it at home since my machine is more powerful than the one at work, and even though i get better performance (25~30 FPS in town with MINIMUM settings) you can understand that it's not exactly playable. It would be good if it was a PvE game, but this is a PvP Based MMORPG and that kind of lag means certain death in battle.

I'll keep testing it for a while longer but, well, i wouldn't play it.

lunedì 12 novembre 2012

Organization...

Not sure if i said this already or not, but work organization sucks quite badly in this company.
I have yet to understand to who i have to listen to, it happens often to recieve orders from various people above me, and it's quite difficult to manage everything at once, not to mention that everybody claimst that their orders must have the top priority... This is just driving me insane.

As i said in the past, my job here is supposed to involve customer service, you've heard me complain about these so called tickets quite a few times already, afterall most of them consist in complaints and ridiculous requests. Other than that i'm supposed to provide the paid services to our paying players, check that the game rules are being followed and organize events, i should also give support to the sales team when requested.

Point is, i'm not helping, i'm doing half of the work they're supposed to do, sure, i'm not the one planning the stuff, but if i'm the one who always has to do the physical work...
And then i recieve complaints that things aren't being done in time... Maybe they should be start asking themselves WHY.