I also knew some would ask for support.
I wasn't expecting the same idiot to ask the same question over and over again in a language nobody here is able to understand. Even after telling them that we can only provide support to people who speaks our same language (and i must say that often not even italian people can speak italian...), this one person keeps sending support tickets in his/her language.
I swear, if they send one more i'm going to ban them. There is a server for almost every language there is, go to yours or at least one you can understand!